1. Introduction

Hafa Herbals (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hafsaherbals.com (the “Website”). By using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment information provided when you make a purchase or sign up for our newsletter.
• Usage Data: Information about how you use our Website, including IP address, browser type, pages viewed, and access times, which is collected automatically.
• Cookies and Tracking Technologies: Cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and tailor content to user preferences.

3. How We Use Your Information

We use the collected data for the following purposes:

• Order Processing and Fulfillment: To process your orders, manage payments, and provide customer service.
• Communication: To send promotional emails, updates, and newsletters if you have subscribed, or to respond to your inquiries.
• Website Improvement: To analyze trends and improve our Website’s content, layout, and functionality.
• Legal Obligations: To comply with applicable laws and regulations, including responding to lawful requests by public authorities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with trusted third-party service providers that help us operate our Website, process payments, or deliver products.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Hafa Herbals, our users, or others.

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Cookies are small files that a website transfers to your computer’s hard drive through your browser (if you allow) to capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and interaction.

Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. However, if you choose to disable cookies, some features of our Website may not function as intended.

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites. We encourage you to read their privacy policies before submitting any personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 5. We do not knowingly collect personal information from children under 5. If we become aware that we have collected such information, we will take steps to delete it.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Opt-Out: Unsubscribe from marketing communications or request restrictions on data processing.

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on this page, and the date of the latest revision will be indicated at the top of the policy. Your continued use of our Website after any changes constitutes acceptance of the new Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Hafa Herbals
Email: support@hafsaherbals.com
Address: No. 71/62, Raja Complex, 1st Floor, Fakhir Sahib Street,
Triplicane, Chennai- 600 005, India